Sage North America has recently announced general availability of SageCRM v7.0. According to the company in its news release, the latest version of SageCRM introduces an interactive dashboard and new user navigation to help users better manage customer-focused activities and team collaboration across sales, marketing, and customer service functions.
"The SageCRM interactive dashboard pulls data and feeds from within SageCRM, external websites and integrated Sage ERP systems in real-time so users have all the information they need in one place to provide customers with consistent and exceptional service. The dashboard is easily customized using simple drag and drop capabilities.
"SageCRM users will also benefit from a new web interface and navigation options that allow greater personalization. According to Yankee Group, the most important feature when evaluating a business application is ease-of-use: 82% of CRM user respondents to Yankee Groups sales management survey cited difficulties getting salespeople to use their CRM system, making it critical to improve overall usability."