Knoa has announced full monitoring coverage for SAP CRM 7.0 and SAP CRM 2007.
"Knoa also currently offers 'out-of-box' monitoring of CRM solutions including previous versions of SAP CRM solutions, Oracle Siebel CRM, Oracle E-Business CRM, Oracle Peoplesoft CRM, BMC Remedy, Amdocs and others," writes TMCnet's Brendan B. Read.
"Knoa is also a supplying a new End-User Upgrade Planning Service, delivered in conjunction with a deployment of Knoa EPM, which will help companies lower the cost of upgrading, improve upgrade success and shorten the overall upgrade project cycle," Read writes.
Click on the following to read the TMCnet article: Knoa Announces New CRM Solutions Coverage, Upgrade Service