CDC Counts on CRM Software

Monday Mar 22nd 2010 by -
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The U.S. Centers for Disease Control has begun using retail chains' CRM databases to help with product recalls.

The U.S. Centers for Disease Control (CDC) is turning to retail chains' CRM databases to assist with product recalls.

"Some chains -- such as Costco -- have been using their CRM databases to alert customers to recalls for years," writes StorefrontBacktalk's Evan Schulman. "But the CDC hadn’t done so, at least not in an organized fashion."

"Now they are, according to this Associated Press story," Schulman writes.

Click on the following to read the StorefrontBacktalk article: CDC Using Retail CRM Data To Track Disease

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