Microsoft's Dynamics CRM Online seats at US$34 per user per month significantly undercuts Salesforce.com's Professional edition at $65 per user per month and the Enterprise edition at $125 per user per month. According to this report on PC World, this is the latest attempt by Microsoft to boost sales of CRM Online.
"Microsoft has a long way to go before it catches up with Salesforce.com, which reports having more than 82,000 customers. Dynamics CRM has 23,000 customers in total, but Microsoft does not reveal how many of them are for CRM Online, according to a spokeswoman.
"Meanwhile, this week Microsoft will also discuss plans for a number of its Dynamics ERP (enterprise resource planning) products.
"It's hoping to sell Dynamics AX into large enterprises via a new connector for SAP systems that enables 'two-tier' ERP implementations. An enterprise's new division or branch office would use Dynamics instead of adding more SAP licenses under such a scenario. Rival NetSuite has pursued a similar strategy."