"With Firstwave eCRM, our clients can more effectively generate sales from their prospect and customer databases," said Steven L. Chrest, president and CEO of Aspire Solutions. "As an ASP, we can offer this powerful, cost-efficient relationship management solution to companies that do not have the technical capability or resources needed to operate it in-house."
Firstwave says it's the first company to offer a 100%, web-based eCRM tool built specifically to run on the web, rather than a web-enabled solution.
"By signing this agreement with Aspire, we are now able to provide Firstwave eCRM to a wider customer base," said Richard Brock, president and CEO of Firstwave. "By obtaining our eCRM solution through Aspire, clients are assured of receiving a fully supported eCRM application that fits their eBusiness needs."
According to Firstwave, Aspire clients will have access to a complete eBusiness relationship system through Firstwave eCRM's marketing, sales and support applications. They claim the system will help them build a knowledge-based marketing, sales and support team through a secure and synchronized view of new prospects, existing customers, and extended enterprise members.