Workspeed/eFORCE Launch Multi-Channel CRM App

Friday Jul 6th 2001 by Michael Singer
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New application designed to coordinate customers and partners expected to target commercial real estate management sector.

Two Northern Calif. online companies Thursday say they are partnering to build a better mousetrap - so to speak - that will have customers beating a path to the nearest real estate office.

The joint collaboration between Hayward, Calif.-based eFORCE and San Francisco-based Workspeed is Workspeed Building - a multi-channel customer relationship management (CRM) application the companies say can increase revenue, streamline operations, improve productivity, and increased customer satisfaction for commercial real estate firms.

"They (Workspeed) had all the ingredients that helped us in successful project delivery - superior vision, domain and technical expertise, management commitment and a rigorous yet practical approach to design, development and deployment, as well as a shared management commitment to quality," says eFORCE CEO Nat D. Natraj. "This is yet another example where eFORCE works with leading organizations to help them gain market leadership and strategic advantage."

Workspeed's Building app is built on BEA WebLogic Server using J2EE architecture. The solution allows individuals from different organizations - owners, managers, tenants and vendors - to work together in real time when requesting and delivering building services.

To the relationship, eFORCE brings its experience in design and development of enterprise value chain solutions - integrated eBusiness, CRM, corporate portals, supply chain, and enterprise application integration.

The application streamlines communication and optimizes resources and responsiveness by effectively eliminating what the company says is the traditional 'paper and voicemail' chase.

Reprinted from siliconvalley.com.

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