"Deloitte Consulting and Siemens offer experience and a very complementary set of products and services within the Customer Relationship Management marketplace," said Gerry Cunningham, Americas CRM practice leader for Deloitte Consulting. "Likewise, the client portfolios served by these two companies offer opportunities for expanded relationships and enhanced selling opportunities," he continued.
Siemens' professional customer relationship management services include a line of HiPathTM products HiPath ProCenter Portfolio, HiPath ProCenter Solution Services, and HiPath ProCenter Agent. Siemens HiPath enterprise convergence architecture allows companies to implement new convergence technologies in voice and data infrastructures.
"By joining forces with Deloitte Consulting, we hope to offer more customers business process re-engineering services and total technology solutions including the ability to deploy them quickly," said Joe Licata, senior vice president of sales at Siemens Enterprise Networks.