"We have relocated to a larger facility and have increased our staff to meet the needs of our growing clientele," said Michael Murphy, Escher Group's president and CEO.
The customer services group is responsible for all post-sales activity, with the exception of product development. This includes: training, to ensure that all customers are adequately skilled; support, to provide customers with product updates and clarifications; and account management, to maintain close contact and to provide consulting.
Escher Group is privately held and does not disclosed detailed financial information. However, it said it has posted a compound annual revenue growth rate of 40 percent for the last five years.
The company's primary customers are post offices, both government and privately held. It has users in several countries including Australia, Germany, Ireland, and Singapore.
Reprinted from boston.internet.com.