Customer relationship management (CRM) and enterprise resource planning (ERP) software and services Consona Corporation (Consona), has announced the general availability of Consona Knowledge Management Version 8.0 (KM v8.0). As reported by the company in this PR Web product release statement, KM v8.0 is three years in the making and is the first true Consona release of the knowledge management software technology acquired from KNOVA Software in 2007.
"KM v8.0 is the first true Consona release of the knowledge management software technology acquired from KNOVA Software in 2007. Three years in the making, KM v8.0 demonstrates exponential performance and stability improvements, due in part to working with some of the worlds largest high tech product support organizations to identify quality improvements affecting both the administrative and end user experiences, as well as in part to implementing a completely redesigned architecture.
"KM v8.0 also includes more than 40 new featuresalso customer-driventhat focus on enhancing usability for administrators and knowledge authors/editors; provide better tools for the internationalization of knowledge content; and further support the solutions alignment with KCS(SM) best practices.