Technology Research: CRM, Business Intelligence, and ERP

12/27/2017

What's in store for 2018? Vendors provide their outlook for the year ahead.

03/23/2017

Self-service, cloud computing, freemium tools and better data management will be key …

02/07/2017

The experts say the cloud, AI and in-store capabilities will be important for customer …

02/02/2017

Experts say the cloud and IoT will be very important this year.

01/19/2017

Enterprises selecting call center software have a huge array of options. These are some …

12/21/2016

Odoo’s open source application offerings range beyond ERP to include such …

12/13/2016

These are among the best business process management software options available.

11/22/2016

Having the right technology and procedures in place can help contact centers improve …

11/08/2016

Software vendors including Google, Microsoft and Salesforce are incorporating …

11/03/2016

A flood of data and need for robust information governance could help make business …

10/27/2016

10/26/2016

Nylas offers developers a way to extend the capabilities of email and collaboration …

10/21/2016

Employee training, recruitment and onboarding are among the ways enterprises are using …

10/19/2016

Artificial intelligence is central to Google's cloud productivity apps, recently …

10/17/2016

Analytics can help IT organizations improve and enhance their IT service management …