Progress Launches RPM for Business Intelligence

by eCRMGuide.com Staff

The suite is designed to provide users with real-time visibility into business processes and systems.

Progress Software has introduced the Response Process Management (RPM) suite, which provides comprehensive visibility, Business Event Processing (BEP) and Business Process Management (BPM), all on a single platform.

"[The] new suite provides business users with real-time visibility into business processes and systems, including legacy processes both inside and outside the business," according to Computer Business Review. "It includes comprehensive business process modeling and automation capabilities and is capable of responding, either by triggering an automated response, adjusting a business process that is already running or launching a new business process."

"The Progress RPM suite continuously monitors events impacting a business in order to identify patterns as well as anticipate opportunities and threats," the article states. "All of the functionality is managed through the Progress Control Tower product, a unified environment that displays real-time alerts, interactive interfaces and tools."

"Independent research, industry analyst findings, and customer feedback clearly indicate a demand for a solution that helps businesses become more operationally responsive," says Progress Software president and CEO Richard D. Reidy. "Equally, operations and line managers have to gain more insight into their business operations and activities than currently exists."

"They need to increase revenue by becoming more competitive, maximize profits by becoming more efficient, and prevent loss by detecting threats before they cause critical problems," Reidy says. "To achieve this, they must be able to anticipate and respond to what will happen, not just react to what has happened. The RPM suite provides every business leader with what they need -- total control over their business."

Click on the following to read the Computer Business Review article: Progress Software introduces Responsive Process Management suite

  This article was originally published on Monday Mar 22nd 2010
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