StayinFront, Inc., has announced an all new version of its flagship product, StayinFront CRM 12. The product offers built-in analytics, user-defined Configurable Key Performance Indicators (KPIs), and seamless integration with Microsoft Outlook. As mentioned in the company's news release statement, CRM 12 gives users a rich source of customer data that is available to them at any time. CRM 12 also provides an intuitive system enabling them to gain meaningful insights that can be used for planning future sales strategies.
"Configurable Key Performance Indicators (KPIs) are an important management tool, enabling users to have full tracking and history available system-wide so that trends can be analyzed quickly. KPIs are displayed using colorful graphic visualizations, showing measurements including sales and revenue goals, service and satisfaction. KPIs can even trigger both automatic and manual tasks when linked to workflow.
"'StayinFront CRM 12 is the first CRM system to incorporate a KPI engine,' said Michael Hart, Executive Vice President of Research and Development at StayinFront. 'A user can define KPIs and action trends and results as well as decide how and where KPIs are displayed. KPIs can be incorporated into virtually any report or view in the system, giving everyone in the organization a clear picture of whats important.'"