Protagona Worldwide, AIM Partner On Effective CRM

by EnterpriseAppsToday.com Staff

Protagona Worldwide, AIM Partner On Effective CRM

CHICAGO -- Protagona Worldwide, developer of Protagona Ensemble campaign management software, today announced a partnership with Advanced Interactive Marketing (AIM), a consulting group based in Newton, Mass. that develops marketing strategies and implements turnkey integrated marketing technology solutions linked to those strategies. Under the terms of this agreement, effective immediately, AIM will apply its strategic marketing, analytical and technological expertise to Protagona's campaign management technology-providing the crucial link between marketing, sales and IT functions to ensure successful CRM. This alliance will most benefit businesses considering a CRM strategy, but lacking the in-house resources to conduct such an undertaking.

Protagona Worldwide's partners and market reach will help AIM expand its business, while AIM will include Protagona software in its evaluations for consideration by existing clients. Common target markets include financial services, utilities, high-tech and telecommunications.

Protagona Ensemble is a comprehensive product suite that enables marketing professionals to manage customer experiences across multiple touch-points. It also allows them to engage in high-performance and high-volume event-based e-marketing initiatives. Capabilities also include full support for bounce handling and redundancy, content management, personalized newsletters, online surveys, and email response management.

"AIM's business philosophy is totally in line with ours: CRM is a strategy that is maximized by integrating all functions of the enterprise," said Bill Boley, senior vice president of U.S. partners for Protagona Worldwide. "AIM's implementation expertise, in conjunction with Protagona, will extend campaign capabilities and deliver a higher return on marketing investment. Partnering with AIM provides assurance that solutions are designed and implemented effectively and, most importantly, meet the end-users' time frames and budgets."

"Both companies recognize the need to provide solutions that do not perform in isolation, but rather work together thanks to a complementary set of skills and functionalities," said Andrew Russo, executive vice president of AIM. "This partnership is a natural progression for us in creating marketing solutions that are designed and implemented efficiently and effectively. With Protagona's leading position in the campaign management space, our clients can rest assured that they are implementing the technology needed for successful campaigns."

About Advanced Interactive Marketing

Advanced Interactive Marketing, Inc. (AIM), founded in 1997 and based in Newton, Mass., provides clients with a sustainable long-term competitive advantage through integrated strategic market planning and the design and implementation of supporting marketing technologies. By using technology as the driver, AIM develops marketing solutions that reflect customer needs and ensure that an organization's marketing, sales and product development efforts are on target and tenaciously focused on Return on Marketing Investment. AIM applies its methodology across industries including energy, telecommunications and financial services.

Most recently, AIM completed a project integrating marketing technologies with SAP R/3 and CCS systems for the 6th largest energy company in the U.S. AIM brings experience working with companies such as American Express, Charles Schwab, Fidelity Investments, Reliant Energy and AT&T. For more information on Advanced Interactive Marketing, please visit our Web site at www.aimfirst.com.

About Protagona Worldwide(TM)

Protagona Worldwide(TM) provides marketing solutions that enable organizations to achieve measurable business impact from their marketing activities. With major operations in North America, Europe, Australia and Hong Kong, the company has built a professio

nal team of marketing and technology professionals that has developed and installed powerful, performance-led technology solutions around the world. Protagona Worldwide(TM) serves customers in all major vertical market segments.

The Group's flagship product suite, Protagona Ensemble(TM), empowers clients to execute optimized marketing campaigns using multiple channels, including the Web, call centers, direct sales and traditional direct marketing. Producer(TM) creates a bridge between a company's customer intelligence assets and touch-point applications, such as sales force automation, call centers and e-commerce. This bridge provides a means to coordinate, optimize and evaluate the activities of all of the enterprise's touch-point systems.

Recognition Systems Group plc, Protagona Worldwide's parent company, is quoted on the London Stock Exchange under the symbol "RGS".

For more information on Protagona Worldwide(TM), contact your Protagona Worldwide(TM) representative or visit our Web site at www.protagona.com.

  This article was originally published on Thursday Dec 14th 2000
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