DA Consulting Group, Inc. (DACG), specialists in adult learning solutions for the corporate environment, has released a comprehensive suite of customer relationship management (CRM) services. The program was developed to aid the burgeoning mySAPTMCRM market and is designed to empower employees and attain the customer-facing attributes needed to locate, retain and grow customer relationships.
mySAP CRM is an open, adaptable and user-friendly solution that focuses on eliminating the boundaries between the business and the customers. The program comprises a collection of applications that perform operational, analytical and collaborative CRM functions. DACG's role will be to train and teach those using the mySAP CRM system, enabling full utilization and functionality of its comprehensive features.
"DACG's foray into mySAP CRM is a natural evolution of our business which focuses on helping employees learn, change and use technology," said John Mitchell, president and chief executive officer of DACG. "These new offerings will help companies maximize the success of their mySAP CRM implementations by ensuring employees leverage the full potential of their solutions."
Headquartered in Boston, DACG provides clients and their employees with customized solutions and programs to suit their educational needs as they learn, change and use technology.