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3 Tips on Improving Customers' Mobile Experience
Companies must design apps with mobile functionality in mind or risk losing customers, …
How to Buy Social Customer Service Software
As the importance of social customer service grows, so do the number of solutions …
Review: Microsoft Dynamics CRM 2013
Reviewer Paul Ferrill finds much to like about Microsoft Dynamics 2013, including a …
Simply Measured Raises $20M for Social Media Analytics
Trinity Ventures leads a Series C round of funding for the social analytics company.
Social Enterprise, Machine Learning Meet in Microsoft's Office Graph, Oslo
The business software maker provides a closer look at technology that the company …
How to Control Email Before It Controls You
A study finds workers on average spend 13 hours a week on email. Collaborative software …
Is SAP Jam Where Enterprise Social Is Headed?
The goal for SAP Jam enterprise social networking software is not just to boost …
Cisco Buys Mobile Collaboration App Maker Collaborate.com
Collaborate.com's mobile app can be used with the iPhone, on the Web and with devices …
Enterprise Software Market Influenced by Nexus of Forces: Gartner
In the Nexus of Forces, information is the context for delivering social and mobile …
Microsoft Ups Its Game in CRM and ERP
Microsoft's update of Dynamics CRM is designed to help companies better serve empowered …
Joomla 3.2 Adds Version Control, Other Improvements
The latest version of Joomla's content management software includes version control, …
Jive Enhances Social Platform
Jive's latest update of its social platform includes a revamped directory, enhanced …
Yammer vs. Jive vs. Chatter: Social Software Reviews from Real Users
Buying social software can be confusing. Read what real users are saying about Chatter, …
TrustRadius Wants to be Yelp for Enterprise Software
Startup bets IT buyers will flock to its crowdsourced recommendation and ratings site …
9 Social CRM Companies to Watch
Experts say large CRM companies will continue to acquire or integrate social CRM …
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